,Creating exceptional guest experiences
employee growth & strong financial
returns for property owners
Founded in 1990, HIS is a privately held, family owned and operated business whose mission is to provide the finest hotel management, development, and consulting services throughout North America. After three decades of serving the hospitality industry, our commitment to excellence remains unchanged.
We create exceptional guest experiences while facilitating employee growth and realizing strong financial returns for property owners. Our measurable results reflect our approach to property management from an owner’s investment perspective.
Our diverse portfolio of elegant boutique hotels, award winning resorts, golf and wedding destinations, conference centers, and franchises is managed with the utmost integrity.
We manage our properties from an owner’s perspective, expertly overseeing every detail and consistently meeting and exceeding your expectations as an owner and stakeholder.
Over the past three decades, we have acquired a diverse portfolio of management contracts comprised of hotels, resorts, conference centers, wedding venues, golf courses, and restaurants. In each case, we bring our dedicated team, commitment to quality, and focus on the bottom line to ensure your property offers guests unrivaled hospitality and investors receive solid, sustained returns.
Design, Development & Construction
Our extensive involvement in design, construction, and pre-opening services for hotels, resorts, conference centers, and golf courses makes us an ideal partner for your next project.
With decades of experience and a strong understanding of the entire design, development, and construction process, we are able to save you time and money throughout the development cycle and ensure the commercial viability of the completed development. We understand this industry inside and out, making it easy for us to anticipate potential issues and develop pragmatic solutions to keep the development on track and on budget.
Sales & Marketing
Our comprehensive sales and marketing support positions your property for success.
We deliver solid, measurable results—maximizing exposure and revenue through traditional sales and marketing practices in conjunction with online, digital and social media marketing. Each property we manage is unique; we build a custom business strategy and marketing plan specifically tailored to your property. From public relations to online campaigns and websites to print advertising and sales personnel training, we put the parameters in place to ensure your property excels in the marketplace.
From tracking revenue across every department to cost modeling and strengthening yields from all revenue sources, we use state-of-the-art revenue management systems to ensure top performance of your properties.
Our comprehensive focus on improving yield from all sources of a guest’s stay means we go beyond room revenue, zeroing in on culinary experiences, a day of golf, a day at the spa, stay vacations, and more. We leverage our thorough knowledge of each brand’s revenue management system to optimize top-line growth at both franchise and independent hotels.
Bringing our culinary expertise to your property ensures an amazing experience that goes beyond a typical hotel or resort meal.
We keep you ahead of the trends, continually evolving our approach to dining and developing customized models that master the unique cuisine for each of the highly diverse properties that we manage. We create atmospheres that are chic and inviting–from craft brews to a suite of bourbons and wines from around the world and hand-cut steaks that are chosen from the top 2% of grain and grass fed beef in the world.
Leverage our unique and powerful insight of the hospitality industry.
In addition to our expert management capabilities, we also have extensive experience in providing consulting for a wide range of hospitality industry services including:
Hotel Turnaround & Troubleshooting
Debt Restructuring Assistance
Buy / Sell or Best Use Analysis
U.S. Court Expert Witness
Court Appointed Receiver
Other Real Estate Owned (REO) Management
Luxury & Boutique
“Do all things with integrity.”
— Ron Wilson, CEO